TICKETBEE Cookie Policy

Last Updated: 04 September 2025

1. Introduction

Welcome to TICKETBEE. This Cookie Policy explains what cookies are, how we use them on our website (ticketbee.co.za), and your choices regarding their use. This policy is part of our commitment to transparency and compliance with the Protection of Personal Information Act (POPIA).

This policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by a website when you visit it. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

3. How We Use Cookies

We use cookies for several essential purposes. They help us provide a secure and functional experience for our users. We categorise our cookies as follows:

• Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services like logging into your account or purchasing tickets cannot be provided.

• Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name) and provide enhanced, more personal features.

• Performance & Analytics Cookies: These cookies collect information about how you use our website, for instance, which pages you go to most often. This data helps us to optimise our website and make it easier for you to navigate. All information these cookies collect is aggregated and therefore anonymous.

4. Types of Cookies We Use

Here is a more detailed look at the specific cookies we use on TICKETBEE:

1. `token` (Strictly Necessary):

This is your secure authentication token. It is used to keep you logged into your TICKETBEE account after you sign in.

Duration: 7 days

2. `referral` (Functionality):

We use this cookie to understand which affiliate or marketing link you may have used to find our website.

Duration: 30 days

3. Analytics (Performance/Analytics):

We use third-party analytics services to collect anonymous usage data to help us understand site traffic and improve our services.

Duration: Varies

5. Your Choices and How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting or amending your web browser controls.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that if you choose to block or delete cookies, especially Strictly Necessary Cookies, certain parts of our website may not function correctly. For example, you will not be able to stay logged into your account.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was last revised.

7. Contact Us

If you have any questions or concerns about our use of cookies or this policy, please contact our Information Officer, whose details are available in our Privacy Policy.

Information Officer: Jacques Amsel

Email: jacques@ticketbee.co.za